Social Media Brand & Reputation Management

Every day, a blogger or forum member is discussing something important to your business – your company’s brand, your key executives, your competitors or your industry. Are they hyping your company, building positive buzz for your products? Or, are they criticising your services, complaining to others about the poor quality of your new product launch?

Keeping your eyes and ears on the world of consumer generated media (CGM) can be a daunting task for any company. Blogs, forums, wikis and social networks gain popularity every day and without a plan to monitor and manage your company’s online reputation, you could be at risk.

SiteVisibility offers a wide range of different online reputation management services for businesses of all sizes. If your company needs assistance with monitoring CGM, competitors, tracking bloggers, understanding positive and negative comments and creating an action plan for to respond, we can provide full reputation monitoring and management consulting solutions.

What starts as a ripple in a small pond of discontent, can quickly become a tidal-wave of negative consumer sentiment, unless your company is able to quickly identify potential negative blog posts and move quickly to protect its online reputation and brand.

Online reputation management consulting services include:

  • Google Reputation Management: Pushing positive content to the top of Google’s search results page while pushing down negative results.
  • Reputation monitoring alerts for your company’s communications team: We will work closely with your internal or external public relations and keep them up-to-date about what’s being said online about your brand, your competitors and/or your industry sector in general.
  • Developing a Response Strategy: SiteVisibility will help your business understand the nature of the online comments and help you to form a strategy for responding.

A great brand can take years, if not decades, and millions of pounds to build. It should be the thing you hold most precious. Don’t let even one negative blog comment go unnoticed, contact SiteVisibility to discuss an online reputation management strategy that matches your company’s needs.

How can we help you?

We currently offer a range of services that can be delivered separately or as an integrated campaign depending on your business objectives or budget.

Google and other search engines are putting more and more emphasis on social signals, user generated referrals and ratings, topical content and real-time posts.

Be part of it – get in touch with our Social Media team today: 01273 733 433.